Vinted Members Express Frustration About Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's clothes without notifying all users about the change.
Digital Channels Response
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification than originally posted due to the recalibration.
Vinted explained the revised method more closely matches similar services.
They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, Vinted reversed a change to its shipping options due to shopper criticism.